Our Services
Search Your Customers
Consumer Rep offers a powerful search tool integrated into its platform. This tool grants business owners direct access to an extensive database containing detailed records of consumers and how they conduct business.
Our search tool functions as a safeguard, providing businesses with critical insights into the past consumer behavior of their potential clients. By accessing this database, business owners can assess the level of risk associated with each customer and make strategic choices to protect their interests, mitigating the potential for future financial or contractual complications.
File Claim
Consumer Rep offers a seamless and efficient process for our clients to address any instances of poor consumer behavior directly through our platform. Should a consumer engage in practices such as fraudulent credit card chargebacks, non-payment for services rendered, bouncing checks, past due rent or causing damage to property, our platform allows business owners to take decisive action.
Upon encountering such issues, our clients have the capability to file a claim against the consumer responsible for these actions through the Consumer Rep platform. Once the claim is lodged, Consumer Rep takes charge of the situation. We act as a liaison between the business owner and the consumer, initiating necessary communication and actions to resolve the matter effectively.
Mediation
Consumer Rep offers mediation services to facilitate a fair and satisfactory agreement between the parties involved. This can take the form of structured payment plans or negotiated settlements designed to address the outstanding debts or damages incurred.
By leveraging Consumer Rep's mediation services, our clients gain the advantage of having a dedicated team managing the resolution process. We work diligently to achieve mutually beneficial outcomes, aiming to resolve disputes and mitigate financial losses for our clients while seeking fair resolutions for all parties involved.
Account Management
Consumer Rep takes pride in offering a personalized and hassle-free experience for our valued clients. To ensure a seamless and stress-free process when dealing with claims and mediation we provide each of our clients with a dedicated account manager.
Your dedicated account manager serves as a singular point of contact and support throughout the entire journey of addressing claims against consumers. They handle all aspects of the process, taking on the responsibility of managing claims, initiating mediation procedures, and overseeing the process.
Your account manager is your trusted ally, equipped with the expertise and resources needed to navigate the complexities of these situations. They act as your advocate, diligently working on your behalf to achieve swift and satisfactory resolutions. Your account manager takes care of every detail, allowing you to focus on running your business without the burden of these challenging and time-consuming processes.
By providing a dedicated account manager, Consumer Rep aims to simplify what can often be a tough and intricate process for our clients. We prioritize your peace of mind, ensuring that you have a knowledgeable and dedicated professional handling every aspect of the claims and settlement process efficiently and effectively.